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#ITUNES DOWNLOAD FOR WINDOWS 10 NEWER VIDEO CARDS HOW TO#
#ITUNES DOWNLOAD FOR WINDOWS 10 NEWER VIDEO CARDS DRIVERS#

All these options had worked previously, but all are now unilaterally showing the same display issue. I have run configurations of 1) Laptop monitor on its own, 2) laptop monitor and external together as both a mirror of each other and as an extension, 3) External monitor on its own, and 4) 5) and 6) being a repeat of options 1 through 3, but utilising a Dell docking station. Have you tested to see if the issue still occurs when the laptop is not connected to the external monitor? In order to assist you further, I detail specific notes on each of the points you raised below. I have worked through all of your recommendations, but unfortunately to no avail.

Keep us posted with what happens from here.

#ITUNES DOWNLOAD FOR WINDOWS 10 NEWER VIDEO CARDS DRIVERS#

Outdated drivers on your computer can cause iTunes and other applications to behave strangely. An improper installation of iTunes can contribute to a variety of issues.

Make sure that iTunes is installed correctly.

#ITUNES DOWNLOAD FOR WINDOWS 10 NEWER VIDEO CARDS HOW TO#

Learn more about how to resolve security software issues.

Try adjusting your security software's settings.

Make sure that your security software is up-to-date and scan your system. Harmful software might prevent iTunes from opening or cause it to quit unexpectedly.

Check for potentially unwanted programs.

To change back to your original library, close iTunes, and then hold down the Shift key on your keyboard while you reopen the program. If an older library has the same issue, contact Apple Support for help with isolating the issue. If using a new iTunes library resolves the issue, try to restore an older copy of your iTunes library. Specifically, follow the steps in this section:Ĭreate a new iTunes library to see if the issue occurs in a new library. Have you tested to see if the issue still occurs when the laptop is not connected to the external monitor? To help isolate potential causes, the following support article has some additional troubleshooting steps to try:įix unexpected quits or launch issues in iTunes for Windows - Apple Support I would be happy to help provide some troubleshooting steps to try for this behavior.

Thank you for using Apple Support Communities! I understand that when playing videos in iTunes on your Windows PC, you hear audio but do not see video. Is anyone able to shed a light on this issue?

These displays are not set up for HDR video, so this may be a factor? However, as all other video plays successfully, it appears to me that this is an iTunes issue. I use both the screen on my Dell laptop E7450, and an external Dell U2913WM (DP) monitor. I have the most current versions, and still no resolution of the problem. For my Dell computer, for Windows 10, and all apps installed. I have checked all my drivers and app versions. I have also reinstalled iTunes, for no apparent effect either. I have found older threads from last year suggesting the installation of Quicktime 7, and toggling the resolution/playback settings, but this has not had any effect at all. I am able to see videos in other applications and in my internet browser with absolutely no issue, so this seems to be specific to iTunes only. Instead, I see either a black window or a shadow outline of a window with the desktop visual showing through it. I can hear them playing, but I cannot see any video image. Since I upgraded to the 1803 version of Windows, I am unable to play my iTunes purchased videos, either by streaming or downloading them to my computer.